Job Description

Join Our Team as a Commercial Pest Control Technician!

Are you passionate about solving problems and helping businesses thrive? Do you enjoy working independently while being part of a supportive team? Sprague Pest Solutions is on the lookout for a dynamic Route Manager to join our team and make a real difference for our clients. If you love solving problems, enjoy working independently, and thrive on building great relationships, this is the perfect opportunity for you!

What You'll Do:

• Be the Hero: Manage a dedicated route of commercial clients, ensuring their pest problems are a thing of the past.
• Flex Your Schedule: Work a flexible schedule to meet client expectations, handling urgent and unscheduled services like a pro.
• Deliver Excellence: Provide top-notch pest control and inspection services at client locations, always with a smile and a friendly attitude.
• Solve Mysteries: Respond quickly and professionally to client complaints and service requests, turning pest problems into solutions.
• Grow the Business: Seek out opportunities to expand accounts and branch sales by asking for referrals and discussing add-on services, products, and equipment.

Why You'll Love It:

• Drive in Style: Maintain a clean, safe, and well-organized company service vehicle that you'll be proud to drive.
• Stay Equipped: Keep your vehicle stocked with all the tools, equipment, and materials you need to tackle any pest challenge.
• Learn & Grow: Engage in regular training sessions to earn certifications and stay updated on the latest pest control methods and technologies.
• Be Part of a Team: Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.

Why Sprague Pest Solutions? At Sprague Pest Solutions, we believe in supporting our team members and offering a fun, engaging work environment. We provide competitive compensation, opportunities for professional growth, and a chance to be part of a team that truly cares about making a difference. If you're passionate about pest control and customer service, we want you on our team!

What you'll get working here:

• Salary: $20-25/hr to start (depending on experience) plus performance bonuses and sales commissions
• A take-home service vehicle with gas card
• Company-provided phone, uniforms, and safety equipment
• On-the-job training and licensing
• Pride in your work and the Sprague mission
• A supportive team environment based on family values
• Unlimited growth opportunities, with continuing education and leadership training

• Health, Vision, Dental Insurance within 30 days of hire
• 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
• Paid time off: Personal time available day 1, holiday and vacation time after 90 days
• Childcare assistance and college savings plan

What We're Looking For:

• Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service.
• Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs.
• Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services.
• Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations.
• Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle.

Must haves for this job:

• High school diploma or equivalent
• Valid Driver's License and satisfactory Motor Vehicle Record
• 2+ years' experience in route sales, facilities management, janitorial service, landscaping, or environmental services, AND/OR 2+ years' experience in customer service, sales, retail, or hospitality roles
• Attention to detail and high standards of work quality
• Hunger for knowledge and professional development
• Competitive approach to both individual and team performance

Nice to haves for this job:

• 2+ years' experience in pest control, landscaping, agriculture, or food production
• Pest control, industrial, or safety certifications

Pre-Hire Screening Requirements:

• 5+ years Satisfactory Motor Vehicle Record
• Criminal Background Check: Federal, State, County
• DOT Physical with 5-Panel Drug Screen

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Detailed Job Description

Position Summary

The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations.

Essential Duties and Responsibilities

• Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner
• Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests
• Partner with client and technical specialists to solve complicated pest problems
• Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems
• Provide uncompromising service, aiming to exceed client expectations in every interaction
• Set up, monitor, and tear down equipment for new installations and specialized treatments
• Respond quickly and professionally to client complaints and service requests
• Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner
• Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards
• Maintain proper inventory of tools, equipment, and materials in company vehicle
• Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills, and Abilities

• Ability to communicate effectively verbally and in writing with customers, peers, and managers
• Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines
• Ability to adapt quickly and work effectively in varying environments and job site conditions
• Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate
• Attention to detail and ability to recognize and correct errors and inconsistencies
• Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values
• Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly

W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Salary Description

• $20-25/hour (depending on experience) plus performance bonus and commission

Salary Description: Hourly rate plus bonuses and commissions

Compensation details: 20-25 Hourly Wage

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