Job Description

Hansell Tierney is assisting our client, a private and long-established family office, with their search for a House Manager to oversee the daily operations of two residences on the Eastside. This is a well-defined, high-trust role supporting a highly organized principal and family who value structure, professionalism, and discretion. Position Overview This House Manager will oversee the upkeep and daily operations of two meticulously maintained properties. The role is highly structured and guided by an existing house manual and operating procedures developed by the principal over two decades. This is not a role in flux, it is steady, clearly scoped, and highly valued by the household. Key Responsibilities Household Operations & Oversight (Primary Residence) Maintain day-to-day operations of a large private residence, ensuring all systems and spaces function seamlessly Serve as daily point of contact for the principal Manage household inventory, including cleaning supplies, backup light bulbs, batteries, and seasonal items Schedule, coordinate, and oversee vendors and service providers; ensure timely, high-quality execution of maintenance tasks Conduct routine walkthroughs and property inspections to proactively identify and resolve issues Track and manage household calendars, maintenance logs, and extensive documentation manuals; update materials regularly Plan and manage special household projects Prepare and organize gear and materials for travel Coordinate light support for occasional private gatherings or events; manage seasonal décor and special requests as needed Household Support (Secondary Residence) Provide light oversight of the secondary residence and coordinate with executive housekeeper Offer occasional support for small household tasks Liaise with housekeeper and vendors to ensure ongoing upkeep and cleanliness Staff & Vendor Coordination Supervise and collaborate with household staff and third-party vendors, ensuring clear communication and accountability Schedule and oversee service visits, repairs, and specialty maintenance (e.g., HVAC, security systems, lighting, landscaping) Review service quality, negotiate vendor contracts as needed, and manage relationships with external partners Travel & Absence Preparation Assist in travel preparation by organizing non-personal items Maintain clear records of packing inventory and destination details for each trip General Estate Management Uphold discretion, professionalism, and high standards of service in all interactions Identify opportunities to streamline or improve household operations Maintain readiness for occasional off-hours or emergency needs, typically limited to 1-2 times per year Ideal Profile Proven experience in House Management for UHNW households or similar luxury environments Professional maturity and presence; anticipates needs and executes with precision Familiarity with high-end home systems and finishes Yachting or private aviation experience (chief stew, etc.) also a plus Strong documentation habits and love for process and order Trainable to household-specific expectations with humility and polish Qualifications 5+ years of relevant House Manager or estate experience Strong judgment, problem-solving, and service orientation Excellent communication and organizational skills Comfortable working in low-key, high-discretion households Able to lift up to 50 lbs and manage physical aspects of property upkeep Valid driver's license and reliable transportation Must be COVID-19 vaccinated Must sign an NDA prior to the interview process Compensation & Benefits Salary: Competitive and commensurate with experience Benefits: Medical, Dental, Vision, PTO, 401(k), FSA, EAP, and more Additional Details Location: Bellevue, WA (Onsite) Eligibility: US citizens and those authorized to work in the US are encouraged to apply. Work sponsorship is not available at this time. COVID Vaccination Policy - COVID-19 vaccination required Non-Smoking Work Environment About Hansell Tierney: Hansell Tierney is one of the premier staffing and recruiting companies in the Pacific Northwest. Launched in 2001, we are a woman-owned business that serves and staffs Northwest organizations by doing things the right way, not just the easiest way. Hansell Tierney partners with candidates and clients to match the best candidates with interesting local opportunities. We navigate every relationship with the highest level of discretion and service while holding ourselves accountable to our promises. Our business thrives on our deep understanding of the job market and our ability to skillfully tailor our recruitment process to meet our clients' unique needs. Hansell Tierney

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