Managed Services Provider and Linux experience is required for this Linux Support Analyst opening.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
– Provide technical support for customers via phone, ticket system or messenger.
– Provide support in a wide range of advanced Linux and AWS server management issues.
– Use critical thinking skills to identify and resolve technical problems.
– Maintain effective communication with internal and external channels.
– Provide short-term resolutions and develop preventative measures for the longer term.
– Monitor server alerts for any performance issues and address them appropriately.
– Help create internal documentation as well as customer facing knowledge base.
– Assist in onboarding, training and mentoring new team members.
– Keep up to date with relevant technologies.
Qualifications:
– 1+ years of experience in customer service/technical support via phone or ticketing system.
– Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
– Managed Services Provider (MSP) experience is required.
– Experience with troubleshooting in multi-user environments.
– Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
– General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
– Demonstration of independent thinking and decision-making abilities.
– Ability to multitask, adapt to changes quickly, and to prioritize work.
– Excellent communication, availability and interpersonal skills.
– Strong troubleshooting skills in a fast-paced environment.
– Open to 24/7 support environment.
– Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...RESTORE MEDSPA & WELLNESS in Huntington Beach is hiring Per-Diem Registered Nurses (RN) who can provide IV Drip Therapy, IV Push, IM Shot Join our Team: To be considered for this position, you must have a valid RN license in good standing with the State of California...
...interns and employees across the company. At the end of your internship, youll have the opportunity to showcase your innovative contributions... ...helps interns learn and grow professionally, and build their networks.Meet NetApp recruiters and hiring teams and learn more about...
~ Pay: $26.11 per hour based on experience ~3 day work week- 13 hour shifts paid for 40 hours... ...to engines, transmissions and clutches, drive-line, differential, steering and... ...QUALIFICATIONS Education Medium/Heavy Duty truck technical training 2-year school (preferred...
...maintenance needs, our team and bonus structure is waiting for you! As a Sales Executive in our Complete Building Solutions (CBS) Division, you hunt for new clients that are in need of the 20+ services that we offer. Once you've closed the sale, you will manage...
Job Summary:Event Staff team members are stationed at various posts throughout the building during events. The position entails greeting, directing guests through metal detectors or wands, scanning tickets, checking bags, answering guests questions and informing guests...